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5 things companies must consider before deploying collaboration tools

Written by Michael Whittam;VP of Sales - North Europe | May 25, 2023 11:09:53 AM

Selecting the right communication and collaboration solution for your organization is no easy task. Undoubtedly, your workforce structure is complex, your needs are unique, and oftentimes there are regulations and restrictions related to how information is secured and exchanged, especially if it happens to be travelling across borders.  

 

At Pexip, we have been privy to many organizational processes in which these types of solutions are tested, evaluated, and eventually deployed – which ultimately enables your people to collaborate, communicate and share information efficiently.  

 

Today, we see some key forces at play these days, such as cyber threats and rapidly changing sovereign regulation, which are impacting companies and the tools they use.

 

To make it easy, we’ve prepared a cheat sheet that covers the main things your company should consider when selecting your next compliant and secure collaboration solution. 

 

 

Here are the 5 things you should be talking about with your solution provider: 

 

 

1. Data protection and privacy  

 

Ensure that all data being shared is protected and kept confidential, in accordance with any relevant regulations such as GDPR or HIPAA. This means implementing proper access controls, encryption, and audit trails to protect sensitive information. 

 

 

2. User authentication and authorization 

 

Make sure that only authorized users have access to the information being shared. This can be achieved through implementing strong authentication mechanisms, such as multi-factor authentication, and by carefully managing access permissions. 

 

 

3. Device security 

 

Ensure that all devices used for collaboration are secure and up to date with the latest security patches. This includes laptops, smartphones, and any other devices that may be used to access sensitive information. 

 

 

4. Network security 

 

Ensure that all communication channels are secure and protected from hacking, eavesdropping, and other forms of tampering. This can be achieved through the use of secure protocols, such as TLS, and by implementing firewalls, intrusion detection systems, and other security controls. 

 

 

5. Continuous monitoring and audit 

 

Regularly monitor and audit the collaboration platform and systems to ensure that they are operating securely and in compliance with any relevant regulations. This will help to identify any security incidents and vulnerabilities, allowing them to be addressed before they can be exploited by malicious actors. 

 

Dig deeper into the “Organization’s Guide to Compliant Collaboration”.