The situation
Remote learning has become a mainstay in academic environments, enabling colleges and universities to extend and expand their educational offerings. However, higher educational institutions are typically large and fragmented, which has resulted in a tangled web of video conferencing equipment, platforms, and workflows that don’t always play well together.
The IT team often bears the brunt of these inconsistent solutions and workflows on campus, answering the support tickets that come their way when the meeting experience falls short. It’s a situation that also weighs heavily on the end user, who may be subjected to less efficient and feature-rich meeting experiences, simply depending on the room they choose or the meeting platform they use.
3 key video conferencing challenges in the education sector
- Interoperability between video conferencing devices in shared spaces (often made by Cisco, HP-Poly, or others) and different meeting platforms like Teams, Zoom, Google Meet, and more.
- Ability to use advanced features from the meeting platform from any shared space or meeting room system.
- Heavy burden on IT teams to support users struggling to connect and engage during the meeting.
Who is impacted?
Participants in the meeting room who want a simple ‘join’ experience – without hassle, delay, or obstacles in their way.
Users that require advanced capabilities, such as professors, doctors, subject matter experts, want to enjoy typical features in the video meeting, like dual screen mode, easy content sharing, and more.
IT staff that must manually intervene to help users connect and provide support during the meetings.
Pexip’s solution for making video meetings easy in education
We deliver interoperability for video conferencing to schools and universities around the world.
What these institutions like about us is our ability to give their students and teachers a simple and repeatable meeting experience – so they can schedule any meeting from any room and not have to worry about things like joining the meeting or sharing content. It’s just standard. This results in far fewer IT support tickets.
Pexip also allows the schools to brand the meeting experience, putting their university logo, for example, in the virtual auditorium, so that participants know they are in the right place.
Ease of deployment is another factor when schools choose Pexip, as we are known for easy and flexible setup that doesn’t require extensive IT efforts.
Also, we offer a license that is scalable for large organizations, like universities. Recently, we started offering a simplified license for Pexip Connect for Zoom Rooms, which has been popular with schools with Zoom Rooms devices, but who need a more feature-rich experience for their users who join Teams meetings, for example.
- Zoom Rooms interop
- Connect
