Cookie notification
1. Introduction
A cookie isn't just a delicious snack. A cookie is also a small text file stored by websites and other online applications on your device. This helps a website or app to remember useful information about you.
Pexip’s websites, products, and services use cookies and similar technologies to help us deliver better user experiences. Cookies are super helpful in helping with tasks such as letting you create a Pexip account, or counting the number of people who visit our websites and seeing which pages users visit most often.
This not only lets us make overall improvements to our websites, products and other services, but makes your own user experience smoother and more efficient.
2. What we use cookies for
We use cookies for a few different reasons depending on the purpose of a particular web page or online application. Some of the cookies we use for analytics and performance tracking are provided by third-parties.
2.1 The type of information we can collect with cookies:
Cookies can be used to understand and analyze certain aspects of how people are interacting with our websites and other online applications. Some of the things we collect can include:
- Your IP-address
- Your physical location
- The type of web-browser and device your using
- How you found our website(s)
- How long you stay on our website(s) and which pages you visit
2.2 Examples of how we use cookies:
- Storing settings and preferences: saves your user settings in our apps and web pages, for example, your preferred language, or your default camera or microphone settings
- Sign-in / authentication: we use encrypted cookies to store your unique user ID so that we can check that’s you and so that you don’t have to sign in on every single page once logged in
- Security: We may use cookies to detect fraud or other suspicious activities on our websites, products, and services
- Saving information you provide us on a website: We use cookies to store the information you provide, for example remembering which products or services you have added to a new order
- Digital advertising: we use cookies to better understand our audiences’ different online interests and activities and provide more relevant information and content in our online advertising
- Insight and analytics: we use cookies to collect relevant performance data on how people interact with our websites, and better understand how people use our products and services so we can continue to deliver and improve our products and business operations
3. Cookies used on Pexip websites
We use cookies to help deliver a better experience for users on our public websites, for example, by offering more relevant content to returning visitors, or users on mobile devices:
- The first time you visit our website you will be shown a notification about our use of cookies and asked if you would like to accept our use of cookie tracking.
- In this dialog box you can choose to opt in to cookies for preferences, statistics and marketing use.
- You can use our website without accepting, but this will limit your user experience and prevent us from offering you all our content or information
4. Cookies used by Pexip products and services
By creating and activating a Pexip account, you’re agreeing to our use of cookies (as described in this cookie policy) and to our terms of service.
- It is possible to use some of our products and apps as a guest user without logging in
- As a guest user, you will be asked whether you want to accept our use of cookies
- You may select No; however, in doing so, some simple user settings and preferences will not be saved
Whilst Pexip may use information collected by cookies and similar web technologies on our marketing and advertising services, we will never sell the information collected by cookies or similar technology to third parties.
5. Setting your cookie preferences for your web browser
It’s possible to disable cookies for all websites via your web browser’s settings. Most browsers accept cookie tracking by default, so if you would like to disable cookie tracking you should check your settings to ensure they’re disabled if required. Your browser should also allow you to delete existing cookies already saved on your device.
- Disabling cookie tracking can usually be found under your web browser's default settings (Settings / Advanced Settings > Privacy & Security)
- Because each web browser is slightly different you should refer to a specific browser's own user guides or help documentation for detailed instructions where available
- Since each web browser has its own privacy and cookie settings. disabling cookies in one browser will not disable cookies when using another web browser