The Pexip Privacy Policy

We work to ensure that your personal data is protected

This privacy policy explains what kind of personal data we collect, why we collect it, who has access to it, and how you can ask us to delete any of your personal data.

The privacy policy is designed to be compliant with the EU General Data Protection Regulation (GDPR) and other local regulations. If you have any questions about this policy please email us at privacy@pexip.com.

What type of personal data do we collect, and why do we collect it?

We here at Pexip AS act as “data controller” for the personal data you provide to us through our website www.pexip.com. You may, of course, navigate our website without leaving any personal data, however, if you sign up for our newsletter or start a test drive or otherwise ask to receive more information from us, we will need some personal data. This personal data enables us to provide the services and the information that you request of us.

  • The personal data we ask of you consists of your name, address, phone number and email address, and your company’s name and address.
  • Providing us with your personal data is entirely voluntary – please feel free to look around our website completely anonymously.

With whom do we share your personal data?

We do not sell or give your personal data to anyone. We never share your personal data with ad networks.

Where do we store your personal data?

We may store your personal data with third parties who help us deliver the services that you have asked for. These third parties are not allowed to use the personal data for any other purpose. We are in the process of setting up Binding Corporate Rules with these third parties so that they treat your personal data as carefully as we would. From time to time we may change which third parties we use. The privacy requirements will remain the same.

How do we protect your personal data?

Your personal data is stored on secure servers protected by access controls such as usernames and passwords. Access is only given to those of our employees that have a specific need for accessing that data.

Examples are:

  • If you have signed up for our newsletter, that information is available to our marketing department.
  • If you have used the chat application on this webpage, your information will be available to our support and sales engineering staff, so that they can help you with your request.
  • If your question is complex, some of our development engineers may even get involved and see your data.
  • If you have signed up for a test drive of the Pexip Infinity product, your information will be available to our operations team so that they can get your trial set up and a license issued if necessary. Your information may also be available to our sales and marketing teams so that they can contact you to discuss how your trial is progressing. Your information may also be available to our IT staff who is responsible for running our demo systems.

For how long do we keep your personal data?

We will keep your personal data for as long as you subscribe to our services. If you want to us to delete your personal data, just send us an email or a letter at the addresses below.

How do we use cookies?

As with most websites, we use cookies. Cookies are small data files that we store on your computer to improve the functionality of our website. It allows us to remember when you visited us last, and it helps us understand how our customers use our website which in turn allows us to improve it. When you visit our website, you will be asked to consent to us storing cookies on your computer. You may disable the storing of cookies by configuring your web browser, however, this may reduce the functionality of our website.

For more information, please see our cookie policy.

How to ask us to opt out and/or delete your personal data

This is best done by sending us an email at privacy@pexip.com or by sending a letter to the address below.

Contacting us

If you have any questions about this privacy policy and how we process your personal data, please contact us by email at privacy@pexip.com or by sending a letter to:

Pexip AS
Attn: Data Privacy
Fornebuveien 42
1366 Lysaker
Norway

Changes to this Privacy Policy

We may change this privacy policy from time to time. When we change the policy, we will modify the “Last updated” date below.

Last updated: May 30, 2018